SpaceMouse Wireless Battery
Moderator: Moderators
SpaceMouse Wireless Battery
I'm only getting 20 minutes of use, after an overnight charge. I think I got a battery lemon. How do I return for service/replacement?
Jack L Tate - SolidWorks 2014 - Windows 7 - Microsoft Wireless Mouse 5000 - SpaceMouse Wireless - Slacker Radio - Swingline Stapler - Titanuim Spork - Lava Lamp - And that's all I need!
Re: SpaceMouse Wireless Battery
Please contact our Technical Support group. They will do the trouble shooting and start the RMA process for you.
Uta
3Dconnexion
3Dconnexion
Re: SpaceMouse Wireless Battery
I did that, 2 times already, over the last few weeks. I never even got acknowledgement that my request was received. Also I checked all my email SPAM filters this morning. I'd appreciate any help you can provide.UtaSH wrote:Please contact our Technical Support group. They will do the trouble shooting and start the RMA process for you.
Jack L Tate - SolidWorks 2014 - Windows 7 - Microsoft Wireless Mouse 5000 - SpaceMouse Wireless - Slacker Radio - Swingline Stapler - Titanuim Spork - Lava Lamp - And that's all I need!
Re: SpaceMouse Wireless Battery
Call them directly the phone number is listed on the website.