Search found 3095 matches

by UtaSH
Wed May 08, 2019 8:21 am
Forum: Developer's Forum for Windows
Topic: VTK
Replies: 1
Views: 3636

Re: VTK

Hi Dominik,

we don't have experience with VTK. But I can at least tell you that unfortunately the SpaceMouse Enterprise is not supported on Linux. :( See here. The driver doesn't see this device.
by UtaSH
Thu May 02, 2019 7:56 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 9210

Re: Free Cadmouse with SpaceMouse Pro Wireless

Hello Daymos,

we have sent you several emails. Did you receive them? We never got a reply from you.
by UtaSH
Thu May 02, 2019 3:24 am
Forum: Feedback
Topic: Any plans for a full sized wireless CADmouse
Replies: 2
Views: 8588

Re: Any plans for a full sized wireless CADmouse

:) Stay tuned.
by UtaSH
Thu May 02, 2019 3:22 am
Forum: MacOS Discussion Forum
Topic: Rotation abruptly stops and reverses direction.
Replies: 3
Views: 4109

Re: Rotation abruptly stops and reverses direction.

Hi fractalearth,

once the navigation is messed up please open the demo cube from the 3Dconnexion properties -> Tools and verify if you see the same problem there. Then your device might be faulty. If it is still under warranty please contact our Technical Support Team.
by UtaSH
Thu May 02, 2019 3:13 am
Forum: Windows Discussion Forum
Topic: 3DxWare license agreement
Replies: 3
Views: 4055

Re: 3DxWare license agreement

I already sent the LicenseAgreement.txt to that email address on Aptil 25th. :?

Didn't you receive it? I will sent it again.

Additionally you will find the LicenseAgreement.txt in the installation folder once the driver is installed. ("C:\Program Files\3Dconnexion\3DxWare\LicenseAgreement.txt")
by UtaSH
Thu May 02, 2019 2:35 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 9210

Re: Free Cadmouse with SpaceMouse Pro Wireless

Hello Daymos,

I apologize for the problems you encounter. I will look into this and come back to you by email.
by UtaSH
Fri Apr 26, 2019 7:13 am
Forum: MacOS Discussion Forum
Topic: Rotation abruptly stops and reverses direction.
Replies: 3
Views: 4109

Re: Rotation abruptly stops and reverses direction.

Hello fractalearth, it might be for some strange reasons that the user specific settings for the 3D mouse got messed up. Please try the following: How to remove the 3Dconnexion and the preferences: In Applications|Utilities run 'Uninstall 3Dconnexion Driver.app' Go to ~|Library|Preferences and delet...
by UtaSH
Fri Apr 26, 2019 7:07 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 9210

Re: Free Cadmouse with SpaceMouse Pro Wireless

You can see the countries where the promotion is valid in the "Terms and Conditions" at the bottom of this site.
by UtaSH
Thu Apr 25, 2019 7:57 am
Forum: MacOS Discussion Forum
Topic: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected
Replies: 10
Views: 8025

Re: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected

Hi menos, the issue you encounter is a problem with the USB ports. We have reports that this might happen on Windows machines as well with any of the devices. And we see this happen on our lab machine as well with other USB devices than our 3D mouse or CadMouse (or Universal Receiver). It is not 3Dc...
by UtaSH
Thu Apr 25, 2019 7:30 am
Forum: Windows Discussion Forum
Topic: 3DxWare license agreement
Replies: 3
Views: 4055

Re: 3DxWare license agreement

Hi leechy,

when you start the installtion the license agreement is displayed. Once the software is installed you find a file LicenseAgreement.txt in the installation folder.

I will send it to you by email.
by UtaSH
Thu Apr 25, 2019 6:57 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 9210

Re: Free Cadmouse with SpaceMouse Pro Wireless

Hi Daymos,

I apologize that no one came back to you. You have to create an account on our website (as far as I can see you already have one) and then register your SMPW. Once this is done you will get the voucher code for the free CadMouse Wireless + Pad. :)
See here for more information.
by UtaSH
Tue Apr 23, 2019 8:35 am
Forum: MacOS Discussion Forum
Topic: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected
Replies: 10
Views: 8025

Re: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected

Hi menos,

pleaqse follow the instructions in our FAQ #1141. If this doesn't solve the problem I strongly recommend that you contact our Technical Support Team.
by UtaSH
Tue Apr 16, 2019 8:06 am
Forum: Windows Discussion Forum
Topic: Problem Keyboard Buttons SolidWorks
Replies: 1
Views: 1544

Re: Problem Keyboard Buttons SolidWorks

Hi thehay95,

I recommend that you contact our Technical Support Team.