Search found 3200 matches

by UtaSH
Wed Nov 13, 2019 3:05 am
Forum: Windows Discussion Forum
Topic: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045
Replies: 8
Views: 1007

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Hi dpaint, I recommend the following procedure: Uninstall any installed software from 3Dconnexion. Reboot your machine. Install the previously installed version - 3DxWare 10.5.2. Reboot. Uninstall 10.5.2. Reboot. Now install the latest driver version from our download site . In case you still have p...
by UtaSH
Wed Nov 13, 2019 2:58 am
Forum: MacOS Discussion Forum
Topic: 3DConnexion Drivers for MAC OS Catalina?
Replies: 37
Views: 10424

Re: 3DConnexion Drivers for MAC OS Catalina?

Hi all,

I apologize that you encounter problems with your 3Dconnexion device on macOS 10.15. I recommend that you contact our Technical Support Team. They will do an individual troubleshooting with you to find out what is going wrong on your machine.
by UtaSH
Wed Nov 13, 2019 2:53 am
Forum: Windows Discussion Forum
Topic: AlphaCAM
Replies: 14
Views: 1371

Re: AlphaCAM

Hello CAMuser1234, AlphaCAM is not currently included in the list of programs that provide support for our devices . In order to use it with 3Dconnexion devices, support for 3D devices would need to be added inside their software. For specific applications that use a plug-in or add-on such as SolidW...
by UtaSH
Thu Nov 07, 2019 5:09 am
Forum: MacOS Discussion Forum
Topic: 3DConnexion Drivers for MAC OS Catalina?
Replies: 37
Views: 10424

Re: 3DConnexion Drivers for MAC OS Catalina?

Hi all, we have published 3DxWareMac 10.6.4 on Nov 3rd. Please download this version for macOS 10.15. In case you still have problems I recommend the following procedure: Uninstall any 3Dconnexion driver software. Reboot the machine. Install 3DxWare 10.6.4. Reboot. Make sure you follow the instructi...
by UtaSH
Tue Oct 29, 2019 1:24 pm
Forum: Feedback
Topic: Moving in one axis limits the range of others
Replies: 3
Views: 2402

Re: Moving in one axis limits the range of others

Hi Crowley, this sounds as if you might have the Dominant mode active. Open the driver settings and go to the Advanced Settings. There you can find on the left side a possibility to disable the Dominant mode if it is active by accident. Let me know if this is the problem or if you need further assis...
by UtaSH
Mon Oct 28, 2019 2:45 pm
Forum: Windows Discussion Forum
Topic: CadMouse 'dropping' clicks
Replies: 3
Views: 2151

Re: CadMouse 'dropping' clicks

Hello Bjorn2013,

then please contact our Technical Support Team as recommended.
by UtaSH
Mon Oct 28, 2019 2:38 pm
Forum: Windows Discussion Forum
Topic: 3DxVirtualLCD Unhandled Exception
Replies: 6
Views: 1401

Re: 3DxVirtualLCD Unhandled Exception

Hi jmcbee,

it seems that some settings might be messed up or broken. Please follow the instructions from this FAQ.

Let us know if this fixed the issue.
by UtaSH
Mon Oct 28, 2019 2:35 pm
Forum: UNIX and Linux Discussion Forum
Topic: SpaceMouse and SDK
Replies: 3
Views: 2117

Re: SpaceMouse and SDK

Hello lufei, I apologize the problems you encounter. I haven't found any records for the email adress that you used to register for our forum. Which browser did you use? Please remove all cookies and then try it again. If this doesn't help please try another browser. In case you weren't successful p...
by UtaSH
Mon Oct 28, 2019 2:30 pm
Forum: UNIX and Linux Discussion Forum
Topic: SpaceMouse与Ros接口
Replies: 1
Views: 890

Re: SpaceMouse与Ros接口

Hello lufei,

I am sorry, but we do not provide support in Chinese. Please ask your question in English.

Thank you for your understanding.
by UtaSH
Mon Oct 28, 2019 1:27 pm
Forum: MacOS Discussion Forum
Topic: SpaceNavigator USB stop working
Replies: 1
Views: 1030

Re: SpaceNavigator USB stop working

Hi J.Stripp, the SpaceNavigator is end-of-life, but still supported with the current driver software. Can you please check the following: Once you plug the device in the USB port, does the device manager list it under "Human Interface Devices"? If you open the driver, does it display the SpaceNaviga...
by UtaSH
Mon Oct 21, 2019 8:05 am
Forum: Windows Discussion Forum
Topic: Charging SpaceMouse Pro Wireless
Replies: 2
Views: 707

Re: Charging SpaceMouse Pro Wireless

Tyrel wrote:
Thu Oct 17, 2019 2:48 pm
Hello,

Is it possible to charge SpaceMouse Pro Wireless with external Micro USB charger with 5.5 V, 800 mA?
Yes. :)
by UtaSH
Mon Oct 21, 2019 7:58 am
Forum: Developer's Forum for macOS
Topic: Looking for the SDK
Replies: 1
Views: 3726

Re: Looking for the SDK

Hi Dan,

I apologize for the inconvenience. We have a quite old record with your email address in our database and it seems this cvauses problems. I will see that we can solve this soon. I will contact you once I have news.
by UtaSH
Mon Oct 21, 2019 7:51 am
Forum: Windows Discussion Forum
Topic: SpaceNavigator and PS CC
Replies: 5
Views: 902

Re: SpaceNavigator and PS CC

Hi maschl,

do it once as administrator.
by UtaSH
Mon Oct 21, 2019 7:47 am
Forum: Windows Discussion Forum
Topic: SpaceMouse should only work in CAD
Replies: 1
Views: 643

Re: SpaceMouse should only work in CAD

Hi DT_Acc,

this post might help. But note that a Grab would affect all 3Dconnexion devices. So, if you have a 3Dconnexion CadMouse the Grab is not recommended. ;)