Enhance your experience Welcome to My3Dx

3DConnnexion

3Dconnexion Limited Hardware Warranty

Warranty Period: Current Products

Three (3) + One (1) years: SpaceMouse Enterprise. Additional one year warranty requires product registration within 90 days of purchase date. Proof of purchase may be required.
Three (3) years:
  
SpacePilot Pro, SpaceMouse Pro Wireless, SpaceMouse Pro, SpaceExplorer
Two (2) years: SpaceMouse Wireless, SpaceNavigator, SpaceNavigator for Notebooks, CadMouse, CadMouse Pad

Warranty Period: Discontinued Products:
Three (3) years: SpacePilot, CadMan, SpaceBall 4000, SpaceBall 5000, SpaceMouse Plus USB, SpaceMouse Plus XT USB, SpaceMouse Classic USB
Two (2) years: SpaceTraveler

Limited warranty
3Dconnexion warrants to the original purchaser that your 3Dconnexion hardware product shall be free from defects in material and workmanship for the length of time, identified on your product package and/or contained in your user documentation, and/or in the previous paragraph, from the date of purchase.

This Limited Warranty does not cover, and no warranty of any kind is provided with respect to any subjective or aesthetic aspects of the product. Except where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser. This warranty gives you specific legal rights, and you may also have other rights that vary under local laws.
As to any defects discovered after the Warranty Period, there is no warranty or condition of any kind.

Remedies
3Dconnexion’s entire liability and your exclusive remedy for any breach of warranty shall be, at 3Dconnexion’s option, (1) to repair or replace the product, or (2) to refund the price paid, provided that the product is returned to the point of purchase or such other place as 3Dconnexion may direct with a copy of the sales receipt or dated itemized receipt. Any replacement product will be warranted for the remainder of the original warranty period or thirty (30) days from the date of shipment of the item back to You, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

Shipping and handling charges may apply except where prohibited by applicable law.

3Dconnexion does not provide any warranties regarding any other services provided under this Limited Warranty and disclaims all duties (if any) of workmanlike effort or of lack of negligence regarding such services.

Exclusions from coverage
This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; or (3) use of consumables, such as replacement batteries, not supplied by 3Dconnexion except where such restriction is prohibited by applicable law.

Warranty Support
3Dconnexion is the warrantor under this Limited Warranty. To receive instructions for obtaining performance of this Limited Warranty, you must contact 3Dconnexion linking to the online “Technical Support” section of our website.

You must also:

1. Submit proof of payment in the form of a bona fide, dated receipt, or invoice (or a copy) evidencing that You are the beneficiary of this Limited Warranty and that Your request for a remedy is made within the Warranty Period;

2. Follow 3Dconnexion’s shipping and other instructions if it determines that all or part of Your Device requires return. To obtain the Limited Warranty performance, You must take or deliver the item in either its original packaging or packaging that provides an equal degree of protection to the location specified by 3Dconnexion.

If a different procedure is required, 3Dconnexion Technical Support will instruct you.

Failure to follow the above instructions may result in delays, cause You to incur additional charges, or may void Your warranty.

This Limited Warranty gives You specific legal rights and You may also have other rights which vary from jurisdiction to jurisdiction. Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warranty shall remain in full force and effect if its allocation of risks is not materially disturbed.

Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, 3DCONNEXION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF 3DCONNEXION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Duration of Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE LIMITED WARRANTY PERIOD FOR YOUR PRODUCT. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

National Statutory Rights
Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty.

No Other Warranties
No 3Dconnexion dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.


3Dconnexion SAM
info@3dconnexion.com
Commercial Register/R.C.I.: 11S05451