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Frequently Asked Questions

Where can I find the serial number / PID of my 3D mouse?


To find the serial number (PID) of your 3D mouse, where you look will depend on the device type:


  • CadMouse, SpaceExplorer, SpaceMouse Pro, SpaceNavigator, SpaceNavigator for Notebooks, SpacePilot Pro and SpaceMouse Enterprise: on the label attached to the cable, near the USB connector.
  • CadMouse Wireless, SpaceMouse Pro Wireless, SpaceMouse Wireless: on the bottom of the device.



Legacy devices:


  • CadMan, SpaceBall 4000/5000, SpaceMouse Plus/XT/Classic, SpacePilot and SpaceTraveler: on the bottom label of the device.