Issue with CadMouse Pro Wireless: Zoom and Scroll Reversing Sporadically

[dudinger]

Hello everyone,

I'm experiencing an issue with my CadMouse Pro Wireless and I'm hoping someone here might be able to offer some advice or solutions. Every time I use the scroll wheel or zoom in any program, I encounter interruptions where the zoom or scroll direction temporarily reverses. This happens randomly and affects my workflow significantly.

I Updated all drivers and firmware to the latest versions and tested the mouse both wireless and wired.

I recently upgraded to Windows 11 a few days ago, but this problem was already present when I was using Windows 10, so it doesn't seem to be related to the OS version.

The issue occurs across multiple applications, suggesting it's not specific to any one software.

Has anyone else experienced this issue? Any tips on how to resolve this or should I consider reaching out to 3Dconnexion support? Any help would be greatly appreciated!

Thank you!