Ver. 10.8.3 cannot be installed

Questions and answers about 3Dconnexion devices on macOS.

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NFTM
Posts: 5
Joined: Fri Feb 17, 2023 7:23 am

Ver. 10.8.3 cannot be installed

Post by NFTM »

When I start and run the installer, it stops halfway through.

OS Sonoma 14.2.1

Why does a lot of things go wrong with mac?
It won't even run applications 90% of the time...
ngredstone
Posts: 1
Joined: Wed Jan 10, 2024 3:25 am

Re: Ver. 10.8.3 cannot be installed

Post by ngredstone »

Please ensure that the installer and applications you're trying to run are compatible with your specific version of macOS (Sonoma 14.2.1). Some older applications may not work properly on newer macOS versions, and vice versa. Check the software requirements and compatibility information provided by the software developers.
markaceto
Posts: 16
Joined: Fri Jun 15, 2018 12:36 pm

Re: Ver. 10.8.3 cannot be installed

Post by markaceto »

I feel bad for not submitting a bug for this when I had to Force Quit / Eject the last public release beta running on macOS 13.6.2

The installer hangs on "Installing plug in scripts... should take about a minute"

At this point, I'm giving up on the Mac driver (same as 3DC), and just waiting for my Finalmouse XL to ship.
2022 Mac Studio M1 Ultra 20-core · 64-core GPU · 128 GB RAM · macOS 12.6.6
Dell U4320Q 43" Display 3840x2160
skmiec
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Joined: Thu Jan 11, 2024 5:02 am
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Re: Ver. 10.8.3 cannot be installed

Post by skmiec »

Hi NFTM, thank you for your post.

I would like to ask you if you were using newest 3Dconnexion driver for mac version 10.8.3?
Also did you have already 10.8.2 installed before on your machine and your tried overinstall it to 10.8.3 ?
afay
Posts: 4
Joined: Mon Jan 15, 2024 4:16 am

Re: Ver. 10.8.3 cannot be installed

Post by afay »

Some problem.

has already install 10.8.2, and update to 10.8.3. The installer hangs on "Installing plug in scripts... should take about a minute".

unisntal 10.8.2, but still can't install 10.8.3
breckten
Posts: 3
Joined: Thu Mar 21, 2013 8:03 pm

Re: Ver. 10.8.3 cannot be installed

Post by breckten »

I also cannot install 10.8.3. After password is requested twice, installation hangs at 50% during "Running package scripts". It's been "about a minute" for 50 minutes and still does not finish. Please advise!
Lapisrap
Posts: 3
Joined: Sun Jul 27, 2014 9:08 am

Re: Ver. 10.8.3 cannot be installed

Post by Lapisrap »

Good morning.
I have the same problem as NFTM.
I work on: Macbook pro Intel i9 and macOS:Sonoma 14.2.1
I try to update the drive ver.1.8.3 on 1.8.2.but the process never ending.

Any hints to workaround this problem?
Thanks in advange
P.L.
tourbillon
Posts: 2
Joined: Thu Jan 11, 2024 12:12 am

Re: Ver. 10.8.3 cannot be installed

Post by tourbillon »

I'm having the same problem this is a joke I just bought this thing.
skmiec
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Re: Ver. 10.8.3 cannot be installed

Post by skmiec »

Hi afay

So now after uninstalling 10.8.2, can you now install 10.8.2 and later overinstalll to 10.8.3?
benfinklea
Posts: 1
Joined: Tue Jan 30, 2024 7:51 am

Re: Ver. 10.8.3 cannot be installed

Post by benfinklea »

I'm having the same problem. It gets about halfway, to a point called "Running package scripts" and stalls. I left it over the weekend and it just sat there.

Image
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opus
Posts: 5
Joined: Thu Nov 30, 2023 7:03 am

Re: Ver. 10.8.3 cannot be installed

Post by opus »

Same things here on Ventura. 13.6.4
skmiec
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Re: Ver. 10.8.3 cannot be installed

Post by skmiec »

Hi Opus
Thank you for your replay
Can you please share if you use ARM or intel chip?
zoomer
Posts: 275
Joined: Sat Aug 20, 2016 8:53 am

Re: Ver. 10.8.3 cannot be installed

Post by zoomer »

Just want to say that 10.8.3 upgrade worked for me on M1
without any issues.

But I think I upgraded the driver quite late,
AFTER the latest Sonoma 14.3 (23D56) upgrade.
opus
Posts: 5
Joined: Thu Nov 30, 2023 7:03 am

Re: Ver. 10.8.3 cannot be installed

Post by opus »

Thx for ur help :)

Arm Mac studio

Last year i use a space pilot pro (with old drivers) and all keystroke are ok...

PS: by the way, I'm still having the same problem with the shortcuts not working.
A problem that your support colleagues can't solve.

CASE:149135

Do you have an idea?
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Ree
Posts: 2
Joined: Sun Feb 04, 2024 4:33 am

Re: Ver. 10.8.3 cannot be installed

Post by Ree »

Same problem here, I bought the space mouse 1,5 month ago and trouble since. Sometimes it did work but now installing the latest software is impossible.
I need the space mouse for work but i spend hours trying to fix.

The problem is known at 3dconnexion and i hope a solution will be found quick.

best regards Raimond
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