I tried to assign Keyboard-Shortcuts to my Spacemouse Wireless inside the 3d Studio Max application.
But everytime the UI crashes. In Desktop mode it is working.
I also tried to install the driver before (v10.6.4.r3119). But it doesn`t work. Actually the newest driver is installed (v10.7.1.r3280).
Hope someone can help me.
3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
Moderator: Moderators
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Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
Hi Weltenbauer,
do you get any dump files for the UI? It would help if we can get a diagnose file from your driver. Please contact our Technical Support Team.
do you get any dump files for the UI? It would help if we can get a diagnose file from your driver. Please contact our Technical Support Team.
Uta
3Dconnexion
3Dconnexion
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- Posts: 5
- Joined: Fri Feb 05, 2021 8:43 am
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
No, the UI freezes and I have to close the 3DxSmartUi application.
Where can I find the dump file?
Thank you for your help.
Michael
Where can I find the dump file?
Thank you for your help.
Michael
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
What's the 3ds Max version and service pack level?
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- Joined: Fri Feb 05, 2021 8:43 am
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
Hi,
it is 2020 Version (2020.3 Update)
it is 2020 Version (2020.3 Update)
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- Posts: 5
- Joined: Fri Feb 05, 2021 8:43 am
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
It is Version 2020 (2020.3 Update)
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- Posts: 5
- Joined: Fri Feb 05, 2021 8:43 am
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
It is the 2020 Version. Service Pack 2
Re: 3DxSmartUI crashes (Win10) ,trying to assign Shortcuts
There might be some unknown compatibility issue with 3ds Max leading to this crash, further investigation pending by 3dconnexion guys.