3DXwarew64 Version 10-6-3
Windows 10/64, windows fully updated
Mouse PID B4314101660. Tested on other PC, works fine.
Driver updated, sw not installed. Error 1603:
MSI (s) (C0:3C) [11:23:11:234]: Note: 1: 1708
MSI (s) (C0:3C) [11:23:11:234]: Note: 1: 2205 2: 3: Error
MSI (s) (C0:3C) [11:23:11:235]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (C0:3C) [11:23:11:236]: Note: 1: 2205 2: 3: Error
MSI (s) (C0:3C) [11:23:11:236]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (C0:3C) [11:23:11:237]: Product: 3Dconnexion 3DxWinCore -- Installation failed.
3DxWinCore64 will not install, Spacemouse USB not recognized
Moderator: Moderators
Re: 3DxWinCore64 will not install, Spacemouse USB not recognized
Do a Windows 10 OS complete new install.
Re: 3DxWinCore64 will not install, Spacemouse USB not recognized
Hello jdrotnin,jdrotnin wrote: ↑Tue Oct 01, 2019 3:06 am 3DXwarew64 Version 10-6-3
Windows 10/64, windows fully updated
Mouse PID B4314101660. Tested on other PC, works fine.
Driver updated, sw not installed. Error 1603:
MSI (s) (C0:3C) [11:23:11:234]: Note: 1: 1708
MSI (s) (C0:3C) [11:23:11:234]: Note: 1: 2205 2: 3: Error
MSI (s) (C0:3C) [11:23:11:235]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (C0:3C) [11:23:11:236]: Note: 1: 2205 2: 3: Error
MSI (s) (C0:3C) [11:23:11:236]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (C0:3C) [11:23:11:237]: Product: 3Dconnexion 3DxWinCore -- Installation failed.
it might be that the installation fails because a previous driver installation had been removed incompletely. Have you had an older version of the driver installed on your machine? If yes, do you know the version? Do you still have the installer of this version? If yes, proceed as follows:
- Install the older version of the driver.
- Reboot your machine.
- Uninstall the older version of the driver.
- Reboot hte machine.
- Install the latest version of the driver.
In case you don't know the version or don't have the installer for it contact our Technical Support Team.
Uta
3Dconnexion
3Dconnexion
Re: 3DxWinCore64 will not install, Spacemouse USB not recognized
Tried the procedure described. Not successful. Also tried to unpack the install file and run the 3dxwincore64.msi on it's own. It seems to install everything, then rolls back.
Re: 3DxWinCore64 will not install, Spacemouse USB not recognized
I ended up with reinstalling WIN 10. Works now. Disappointed by the lack of response from support, though.
Re: 3DxWinCore64 will not install, Spacemouse USB not recognized
Hi jdrotnin,
this forum doesn't have the same priority that we give to those customers who contact us directly.
this forum doesn't have the same priority that we give to those customers who contact us directly.
Uta
3Dconnexion
3Dconnexion