Whilst moving things around today, noticed with a little dismay that the coating on the left button of my Space Navigator had puckered somewhat.
Seems there's a clear coating over the button that gives it that rubbery feeling, same thing on the cap I assume. It had blistered slightly and started to pull away so I had to pick and rub the rest of it away to stop it looking untidy. Same thing is also happening on the left side of the cap along the little vertical edge, trouble is, if I try to tidy that up I'll have to pull the coating off the entire cap.
Doesn't affect the useage one bit of course but not brilliant longevity for a coating there.
Coating on cap and buttons, Space Navigator
Moderator: Moderators
Re: Coating on cap and buttons, Space Navigator
Hello Magic Man,
if the SpaceNavigator shows the coating problem we will replace your device. Please contact the Technical Support. You can either call them or fill the webform ("Email form").
Don't worry about the SpacePilot PRO. We improved the material and the production process so this issue does not occur on devices produced after April 2008.
if the SpaceNavigator shows the coating problem we will replace your device. Please contact the Technical Support. You can either call them or fill the webform ("Email form").
Don't worry about the SpacePilot PRO. We improved the material and the production process so this issue does not occur on devices produced after April 2008.
Uta
3Dconnexion
3Dconnexion
I forgot to mention that we replace the device if it is still within the warranty. The SpaceNavigator has two years warranty, so yours is out of warranty. Sorry, no replacement.
Uta
3Dconnexion
3Dconnexion