CadMouse 'dropping' clicks

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Soundstorm
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Joined: Tue Feb 07, 2017 3:52 am

CadMouse 'dropping' clicks

Post by Soundstorm » Tue Feb 07, 2017 4:02 am

I recently started using a CadMouse and noticed that it sometimes doesn't register a click. I only notice it on the left button when I release the button very quickly. If I pay attention and push it slightly longer, there is no issue. There is always a clicking sound, so my guess is that it is mechanically ok.

Could this be a software issue? I have 3DxWare 10.4.8, CadMouse FW 1.04. Can you update the firmware of the mouse?

UtaSH
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Re: CadMouse 'dropping' clicks

Post by UtaSH » Tue Feb 07, 2017 9:07 am

Hello Soundstorm,

please contact our Technical Support Team. They will be able to help you.

Bjorn2013
Posts: 1
Joined: Sat Oct 26, 2019 6:19 am

Re: CadMouse 'dropping' clicks

Post by Bjorn2013 » Sat Oct 26, 2019 6:21 am

I have the same problem.

UtaSH
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Re: CadMouse 'dropping' clicks

Post by UtaSH » Mon Oct 28, 2019 2:45 pm

Hello Bjorn2013,

then please contact our Technical Support Team as recommended.

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