We have been seeing an increased interest in temporarily using our SpaceMouse devices in remote environments due to the working transitions that many people are facing during this difficult situation.
Unfortunately, we currently do not support or offer remote solutions ourselves.
In the case your remote solution does not natively offer support for USB devices, we thought the information below might be helpful for you.
If you are using Microsoft’s RDP you have to adapt some settings.
Please note that it is not possible to use a wireless device unless it is connected with a cable. Additionally, the CadMouse cannot be transferred to the remote machine. Nevertheless, you can use the CadMouse as a standard 2D mouse without making use of our driver.
Please keep in mind that a remote setup is not the recommended work setup for using a SpaceMouse. See
here.
Steps to enable RemoteFX.
You need to make the changes on both (host and client) systems.
RemoteFX does not work with the universal receiver. You need to connect your wireless device via cable.
Open GPedit
In the group policy editor open
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Connection Client - RemoteFX USB Device Redirection.
Here Enable the option "Allow RDP redirection of other supported RemoteFX USB devices "
Next at
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Connections enable "Allow user to connect remotely by using Remote Desktop Services ".
At
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Device and Resource Redirection disable "Do not allow supported Plug and Play device redirection".
At
Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Remote Session Environment -> RemoteFX for Windows Server 2008 enable "Configure RemoteFX".
Now open the command prompt with administrative rights and enter: gpupdate /force
Next restart the machine.
After the restart open the rdp client (press “Start” and search for RDP) and go to the “Local Resources” tab where you click on “More” on the bottom of the window (section "Local devices and resources").
You should see "Other supported RemoteFX USB devices". Open it - it shows the connected SpaceMouse device. Activate the checkbox for the SpaceMouse device. The device will be forwarded to your target system next time when you connect via RDP.