MAYA 2018 Bug Report on space mouse

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
songtisukja
Posts: 6
Joined: Tue Nov 12, 2019 12:39 am

MAYA 2018 Bug Report on space mouse

Post by songtisukja » Mon Jan 13, 2020 9:12 pm

MAYA 2018 Bug Report on space mouse :(
Hello dep team i want to know how to fix this bug
i use newest driver becouse in old diver is very bug and i can't use spacemouse untill i know 3dconexion has new driver i try it again
and i found this bug
please help
this vdo will explain this bug
https://www.youtube.com/watch?v=6Vrmx8_1ElQ

if my hardware is broke i want to knows becouse i buy it second hand
i use spacemouse wireless

aalsalihi
Posts: 46
Joined: Mon Apr 15, 2019 9:14 am

Re: MAYA 2018 Bug Report on space mouse

Post by aalsalihi » Thu Jan 16, 2020 11:15 am

Hi Songtisukja,

Thanks for your post, can you please create a technical case for creating a bug for this issue and to get some other information needed on your end.
Please click on this link to send a technical case then will be able to contact you directly for this issue
https://www.3dconnexion.com/service/tec ... mular.html

Regards,
Abdul. A

aalsalihi
Posts: 46
Joined: Mon Apr 15, 2019 9:14 am

Re: MAYA 2018 Bug Report on space mouse

Post by aalsalihi » Tue Feb 04, 2020 10:10 am

Hi Songtisukja,

Thanks for your post, please check this other forum post which has the answer to your question https://www.3dconnexion.com/forum/viewt ... 055#p75155
The bug should be fixed in driver 10.6.5

Regards,
Abdul. A

Boban
Posts: 37
Joined: Sun Jun 11, 2017 6:27 am

Re: MAYA 2018 Bug Report on space mouse

Post by Boban » Wed Feb 05, 2020 2:44 am

OMG, been spending 2 days already trying to figure out what is wrong with my Maya. I have both 2018 and 2020, and this exact bug occurred on both of them with spacemouse pro and 10.6.4 driver

UtaSH
Moderator
Moderator
Posts: 3375
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: MAYA 2018 Bug Report on space mouse

Post by UtaSH » Mon Feb 10, 2020 8:33 am

Hi all,

on Feb 7th, we have released 3DxWare 10.6.5 with some changes to the Maya plugin. You can download this version here. Please install 10.6.5 and let us know if this version of 3DxMaya fixes your issues.

Thanks,

Boban
Posts: 37
Joined: Sun Jun 11, 2017 6:27 am

Re: MAYA 2018 Bug Report on space mouse

Post by Boban » Wed Feb 26, 2020 3:54 am

UtaSH wrote:
Mon Feb 10, 2020 8:33 am
Hi all,

on Feb 7th, we have released 3DxWare 10.6.5 with some changes to the Maya plugin. You can download this version here. Please install 10.6.5 and let us know if this version of 3DxMaya fixes your issues.

Thanks,
same with latest driver on every Maya versions (tested 2018, 2019, 2020) on win 7 and win 10

mbonk
Moderator
Moderator
Posts: 164
Joined: Mon Dec 04, 2006 4:06 am

Re: MAYA 2018 Bug Report on space mouse

Post by mbonk » Thu Feb 27, 2020 11:21 pm

Hi Boban,

I've seen two videos where you report 1) the flashing and 2) a crazy camera. We cannot reproduce either issue using 10.6.5. Could you send us the two files you used to reproduce the issues in the videos.

Boban
Posts: 37
Joined: Sun Jun 11, 2017 6:27 am

Re: MAYA 2018 Bug Report on space mouse

Post by Boban » Thu Feb 27, 2020 11:41 pm

mbonk wrote:
Thu Feb 27, 2020 11:21 pm
Hi Boban,

I've seen two videos where you report 1) the flashing and 2) a crazy camera. We cannot reproduce either issue using 10.6.5. Could you send us the tow files you used to reproduce the issues in the videos.
I sent one of those files to Zach in Technical support. Those files behave perfectly well with 10.5.15. Even before I never had any issues with them until I didn't install 10.6.5 in order to use the SpaceMouse on Maya 2020.

mbonk
Moderator
Moderator
Posts: 164
Joined: Mon Dec 04, 2006 4:06 am

Re: MAYA 2018 Bug Report on space mouse

Post by mbonk » Thu Feb 27, 2020 11:59 pm

Bengalore_mandir.0007.ma or yetAnotherFatalBug.0006.ma? Both are fine here. Could you send me the mandarin sitting on the chair?

Post Reply