SpaceMouse Enterprise was working yesterday, and now today it won't roll the NX model around the X axis, or move up. All other axis, and directions are fine.
I've been using the latest driver 10.6.3, and even did a "repair" on it today, but no change. I also unplugged, and plugged the device in, but no change. I then unplugged, held the menu and fit buttons, while plugging back in, and held for 20ish seconds (led flashed), but no change.
Hardware failure?
Spacemouse enterprise not rolling in single axis
Moderator: Moderators
Re: Spacemouse enterprise not rolling in single axis
Hi DaveK,
please start the 3Dconnexion Viewer (from "3Dconnexion Home") and see if you have the same limitation there. Let me know what you find out.
please start the 3Dconnexion Viewer (from "3Dconnexion Home") and see if you have the same limitation there. Let me know what you find out.
Uta
3Dconnexion
3Dconnexion
Re: Spacemouse enterprise not rolling in single axis
Same issue.
IT has opened a Case with 3Dconnexion, and had updated the firmware, and did a reset on the device, and still no change.
Sorry about the duplicate post, I forgot about the post approval process, and figured I forgot to hit submit.
Thanks
IT has opened a Case with 3Dconnexion, and had updated the firmware, and did a reset on the device, and still no change.
Sorry about the duplicate post, I forgot about the post approval process, and figured I forgot to hit submit.
Thanks