Spacemouse enterprise not rolling in single axis

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Locked
DaveK
Posts: 5
Joined: Wed Aug 05, 2015 7:53 am

Spacemouse enterprise not rolling in single axis

Post by DaveK » Mon Oct 14, 2019 4:07 am

Spacemouse was working fine, and I left my PC running over night. The following day, the mouse would not rotate the CAD model around the X axis, nor would it move the module up in Y. I can rotate around every other axis, and direction.

I've tried reinstalling the 10.6.3 driver, and a reset by unplugging and holding menu and fit for 20 seconds during and after plugging back in, but no change.

Hardware failure?

luping
Posts: 140
Joined: Wed Mar 20, 2019 5:54 pm

Re: Spacemouse enterprise not rolling in single axis

Post by luping » Mon Oct 14, 2019 6:31 am

Warranty terms beckons, time to replace your SME.

UtaSH
Moderator
Moderator
Posts: 3285
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Spacemouse enterprise not rolling in single axis

Post by UtaSH » Mon Oct 21, 2019 7:43 am

Duplicate post. See here.

Locked