SpaceMouse Pro moves erratically in Solidworks

Questions and answers about 3Dconnexion devices on Windows.

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Twincamr2
Posts: 3
Joined: Sun Apr 23, 2017 1:18 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by Twincamr2 »

HI All,

I just wanted mention that this bug is still around in 2017. I'm running Solidworks 2014 SP5.0 and a Spacemouse Wireless with the latest drivers (10.4.10 at time of writing). My problem is exactly what everyone else has described - my model behaves nicely for a while, then at some point shoots off into the distance with the slightest touch of the Spacemouse. I have tried playing with all the settings I can find in SolidWorks and 3Dconnexion driver - Spin centre, perspective etc. etc. The only thing that makes a difference is the 'dominant' setting, but this not an acceptable workaround. This behaviour occurs very regularly - perhaps once every 10 -15 mins. It is particularly frustrating because I've been using 3Dconnexion products (SpacePilot, Spacenavigator and Spacemouse Wireless) for many years with Creo and Pro/E without any such problems. Having to deal with this issue makes learning Solidworks all the more difficult.

David
UtaSH
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Re: SpaceMouse Pro moves erratically in Solidworks

Post by UtaSH »

Hi Twincamr2,

would you please contact our Technical Support Team. It will help if you can provide a log file of the driver.

Once the model "shoots off" as you mentioned please open the 3Dconnexion Viewer and verify if you see the same behaviour or if the navigation is fine there. Do you see a change when you then get back to SolidWorks?
zazz
Posts: 70
Joined: Sat Sep 27, 2014 10:50 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by zazz »

Yes, the problem is still there 2017 (10.5.3). I made one mouse button as F5 (Fit Screen) and one press on it solves the problem for a short while.
zazz
Posts: 70
Joined: Sat Sep 27, 2014 10:50 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by zazz »

The problems are still present 2019, Driver 10.5.12.... New computer, New W10 Pro, New Solidworks 2019 SP1....
zazz
Posts: 70
Joined: Sat Sep 27, 2014 10:50 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by zazz »

Twincamr2 wrote: Sun Apr 23, 2017 1:57 pm HI All,

I just wanted mention that this bug is still around in 2017. I'm running Solidworks 2014 SP5.0 and a Spacemouse Wireless with the latest drivers (10.4.10 at time of writing). My problem is exactly what everyone else has described - my model behaves nicely for a while, then at some point shoots off into the distance with the slightest touch of the Spacemouse. I have tried playing with all the settings I can find in SolidWorks and 3Dconnexion driver - Spin centre, perspective etc. etc. The only thing that makes a difference is the 'dominant' setting, but this not an acceptable workaround. This behaviour occurs very regularly - perhaps once every 10 -15 mins. It is particularly frustrating because I've been using 3Dconnexion products (SpacePilot, Spacenavigator and Spacemouse Wireless) for many years with Creo and Pro/E without any such problems. Having to deal with this issue makes learning Solidworks all the more difficult.

David
Did they ever helped you with this issue?
Sporkmasta
Posts: 1
Joined: Wed Jul 31, 2019 12:43 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by Sporkmasta »

I had this same issue, and fixed it by clicking on the button to orient to isometric view, and then dimetric view. Somehow that reset where the 3D mouse was grabbing onto when rotating the part.
zazz
Posts: 70
Joined: Sat Sep 27, 2014 10:50 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by zazz »

Sporkmasta wrote: Wed Jul 31, 2019 1:11 pm I had this same issue, and fixed it by clicking on the button to orient to isometric view, and then dimetric view. Somehow that reset where the 3D mouse was grabbing onto when rotating the part.
Press "fit screen" to resets the issue. I have one button programmed on my mouse so it is fast and easy to get around/fix it. 3DC seems to be unable to communicate this issue with Solidworks so 3DC will be stuck with this incompatibility forever, even though it has gotten better over the years. I have learn to live with it now.
chrism42
Posts: 5
Joined: Thu Nov 16, 2017 4:07 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by chrism42 »

This glitch drove me insane, but I think I've got it beat.

There are times when perspective is quite practical, especially in Inventor where the view culling can give you an "internal" view of an object if you move the viewpoint inside any object or assembly. Somehow this is lost on Solidworks' 3D engine. Anyways...

I think DS and Logitech are both right in a sense, there is not problem with their rotation implementations.

The glitch must be in the Auto Rotation Center option in the driver. Since I turned that off, it all works without this issue.

Is this anyone else's experience?
chrism42
Posts: 5
Joined: Thu Nov 16, 2017 4:07 pm

Re: SpaceMouse Pro moves erratically in Solidworks

Post by chrism42 »

Spoke too soon (not the first time). It's weird, but the effect seems to have some correlation to the "mouse-wheel zoom," and it sporadically acts like there's a vanishing point off to the right of the viewport.
fishchoke
Posts: 6
Joined: Tue May 25, 2010 7:36 am

Re: SpaceMouse Pro moves erratically in Solidworks

Post by fishchoke »

It's 2022 and I still have this exact same problem.

Have tried,
SW versions from 2013 to 2022
6 different 3dx software/driver versions, including the absolute latest.
Win7 and Win10, including clean installs.
2 different machines.
2 different space navigators (a thousand apologies for using a 'discontinued device' btw.)

The problem clearly occurs in solidworks, but it clearly does NOT occur in 3dx viewer, trainer, puzzle, or demo.
So please rule out the possibility that my device is bad, or that I don't know how to use it.

The problem can be mitigated to a small extent by 'zooming to fit', and mapping a key to do that.
However, it's only a short time before the issue comes back.
Forget about using perspective, space navigator goes completely bonkers with perspective.

I've been using similar devices since the spaceball 3000, but here lately this problem is making this device unusable.
Please somebody, please do the needful and fix this.
Joe Huang
Posts: 2
Joined: Wed Jan 31, 2024 1:40 am

Re: SpaceMouse Pro moves erratically in Solidworks

Post by Joe Huang »

Have the same issue with Solidworks 2022 SP5.0 & 3DxWare 10.8.17.3666
The rotation center will stuck at a random point while i navigation in huge assembly parts. which request a file re-open to over come(bothers a lot).
I have try below action :
1. fit the screen--> does not working.
2. ISO metric view--> does not working.
3. clean up configure file.
this method require all the custom setting reset, also a little bit effot.
location:
C:\Users\"user name"\AppData\Roaming\3Dconnexion\3DxWare\Cfg
--> does not working.

Seems like this issue have been exist a long time, and 3Dxonnexion does not even want to solve it.
Saddly.
skmiec
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Re: SpaceMouse Pro moves erratically in Solidworks

Post by skmiec »

Hi Joe Huang

Thank you for your message.

What is the size of your assembly file? which you work with?
Joe Huang
Posts: 2
Joined: Wed Jan 31, 2024 1:40 am

Re: SpaceMouse Pro moves erratically in Solidworks

Post by Joe Huang »

Hi Skmiec
Thanks for your reply.
Typically parts count would be over 30 pcs, assy file size is around 10~50 MB.
I'm working with electriciy product design.
The space mouse i have use is space mouse wireless.

but recently i have notice, even i'm working with small assy parts(parts counts around 10~15 pcs, assy file size under 1 MB), rotation center would stuck too, but it takes longer to trigger.
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