SpaceNavigator recognized, but not working

Questions and answers about 3Dconnexion devices on macOS.

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mediajolt
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Joined: Sat Jul 18, 2015 6:57 pm

SpaceNavigator recognized, but not working

Post by mediajolt » Sat Jul 18, 2015 7:05 pm

Using SpaceNavigator on a MacBook Pro Retina, Early 2013 running OS X 10.10.4. Driver is 3DxWare 10 10.2.2 with SpaceNavigator firmware 4.20. System preferences sees the SN connected to the system, but the LEDs are unlit except when plugging the unit in. SN is plugged directly into the computer. SN does not function with the demos, calibration, or any software. I have two SNs, neither of which are working on this computer. Software has been uninstalled and re-installed - still no functionality. Any thoughts would be most welcome. Thank you!

UtaSH
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Re: SpaceNavigator recognized, but not working

Post by UtaSH » Tue Jul 21, 2015 4:22 am

Hi mediajolt,

do you have the possibility to verify if the 3D mouse devices would work on another machine?

UtaSH
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Re: SpaceNavigator recognized, but not working

Post by UtaSH » Tue Jul 21, 2015 4:30 am

Try deleting the prefs: ~/Library/Preferences/com.3dconnexion.*

You might want to make a backup before.

Let us know if this helps.

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