Space navigator completely stopped working

Questions and answers about 3Dconnexion devices on UNIX and Linux.

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Kd0afk
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Joined: Thu Sep 25, 2014 7:35 pm

Space navigator completely stopped working

Post by Kd0afk » Thu Sep 25, 2014 7:42 pm

I bought it a while back, used it once to get used to it, plugged it in today and the blue light won't come on. Tried it in several computers and it is dead.
Using ubuntu 14.04

UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH » Fri Sep 26, 2014 2:56 am

Hi Kd0afk,

if the device is more than two years old it is our of warranty. With very early devices the blue light is only switched on by the driver. Please send me in a PM the PID of your device.

Check if you can find the device in your system. Try the following command:
  • cat /proc/bus/usb/devices
It should look similar to this:

Code: Select all

T:  Bus=02 Lev=02 Prnt=04 Port=00 Cnt=01 Dev#=  5 Spd=1.5 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=046d ProdID=c626 Rev= 4.35
S:  Manufacturer=3Dconnexion
S:  Product=SpaceNavigator
C:* #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
E:  Ad=02(O) Atr=03(Int.) MxPS=   8 Ivl=10ms
Let me know what you find out.

Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk » Fri Sep 26, 2014 7:25 am

The code returned nothing because I haven't installed the drivers yet. I had to reinstall ubuntu after it was working. I didn't know about the driver thing.
The pid is r4009081765

Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk » Fri Sep 26, 2014 8:05 am

I reinstalled the drivers and it still won't work

Kd0afk
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Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk » Fri Sep 26, 2014 2:03 pm

it was the drivers. Works like a charm except I dont have any way to configure it. I tried the buttons but they do nothing.

UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH » Tue Sep 30, 2014 6:09 am

You should have a driver panel - called "3DxWare 1.8.0". There you have an area "Button Mapping" where you can adapt the mapping on the buttons.

Kd0afk
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Re: Space navigator completely stopped working

Post by Kd0afk » Tue Sep 30, 2014 8:26 am

Where is the driver panel?

Kd0afk
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Re: Space navigator completely stopped working

Post by Kd0afk » Tue Sep 30, 2014 12:15 pm

I can't find any panel

Kd0afk
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Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk » Tue Sep 30, 2014 12:22 pm

There is a folder with a bunch of files for a panel, but no way to open it. If there is, it's holding true to the spirit of Ubuntu; "Let the user search for it"

UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH » Wed Oct 01, 2014 1:37 am

If the driver is started the 3Dconnexion panel is started automatically. It might be minimized. If you do not see it the driver is not running.

How did you test your device? What application did you use?

Kd0afk
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Re: Space navigator completely stopped working

Post by Kd0afk » Wed Oct 01, 2014 1:56 am

I installed it from the link on the 3rd connexion site. If I didn't have the drivers installed the light wouldn't come on correct?

Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk » Wed Oct 01, 2014 1:58 am

How do I start the driver? And how do I check for a minimized panel.

UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH » Wed Oct 01, 2014 2:05 am

How did you test the device? You mentioned "it is working like a charm".

Check all available windows and buttons on your panel (like the Windows taskbar).
Attachments
3DxWare window minimized.jpg
3DxWare window minimized.jpg (15.17 KiB) Viewed 40948 times

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