Hello everyone.
I have purchased Space Navigator five days ago, and after 3 days of flawless operation, my Navigator seems suddenly "confused". When trying to move left in 3D space it moves very slow or not at all. When moving vertically up or down the scene also rotates in an uncotrollable way. Every move apart from going left creates sluggish and unwanted rotations. This does not seem driver or setting related because i reistalled the software, i updated to the new version available and nothing got better. The same problems occur in every application in exactly the same way. I have not put the device under any physical stress and there is nothing else i can think of. I would greatly appreciate any help, as it is very disappointing to have this hot new device operating properly for only a few days! Thank you all, in anticipation for a solution.
Spyros Frigas
Greece
Navigator response problem!
Moderator: Moderators
Hello Fred,
I followed the step you suggested but the behaviour of the cotroller seems to be the same. The response is not fluid, it cannot move left most of the times and when trying to move up or down it also rotates like crazy. This behaviour is consistent and exactly the same in all applications (Maya, GoogleEarth, 3D Cube demo,etc.). I also tried my Navigator on another computer and it reacts in the same way.
Any suggestions? Thank you in advance.
Spyros
I followed the step you suggested but the behaviour of the cotroller seems to be the same. The response is not fluid, it cannot move left most of the times and when trying to move up or down it also rotates like crazy. This behaviour is consistent and exactly the same in all applications (Maya, GoogleEarth, 3D Cube demo,etc.). I also tried my Navigator on another computer and it reacts in the same way.
Any suggestions? Thank you in advance.
Spyros
Hi spyraal,
You may an hardware problem. Please contact our customer support hotline (phone or E-mail) and they will be able to help you. Contact details can be found here.
You may an hardware problem. Please contact our customer support hotline (phone or E-mail) and they will be able to help you. Contact details can be found here.