Installed new release version - Button assignments hosed.

Questions and answers about 3Dconnexion devices on Windows.

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Bumper
Posts: 45
Joined: Sat Sep 19, 2009 6:38 pm
Location: Boston, Massachusetts

Installed new release version - Button assignments hosed.

Post by Bumper »

I just installed 3.14.2 on my win 7 machine/Space Pilot Pro.

It seems my 3DS Max button settings are screwed up. I think it saved some of my custom functions but most of my other assignments are scrambled.

It's such a pain in the butt to reconfigure, not to mention on new installations on new machines. Nonetheless, the fact that installing the new driver hosed my settings does not instill confidence!

When are you guys going to have a export/import function for these assignment sets?? No offense but it's bush league to have something so fundamental.

Sorry for the vent and thank you for your help.

-Bump
Andrei
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Joined: Thu Mar 20, 2008 1:58 pm

Post by Andrei »

Sir,

We appreciate taking the time to write to us.

We're always glad to hear from our customers whether it be a compliment, suggestion or an issue that needs to be resolved such as a software bug or a problem with our web site.

We have documented your issue with Button Mapping and will make sure that the information is passed along to the right people in our organization as necessary.

Regards,

Andrei
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