CAD Mouse Pro replacement Shell

[justRISK]

Hey there, I am the IT Guy of a small company, and our tecs use mostly the CAD Mouse Pro Wireless.
Last Week i had two different people come in with the same problem:

photo_2024-03-04_14-29-24.jpg (74.32 KiB) Viewed 1108 times

The rubber grip on the side comes partiality of...

MY qustion now is can I order just the Shell or the rubber sides somewere?
I have searched on AliExpress, Alibaba, Amazon, and so on for parts but nothing

Thanks in advance ^^

[luping]

No, you can't. The CadMouse Pro Wireless is manufactured and assembled by an ODM/OEM supplier in mainland China. Due to the fact that it's not a high value product compared to high labour cost/investment in your region. I suppose you're in a developed economic region, e.g. North America or West Europe, where hourly labour cost is well over 20 USD. The actual part cost is merely a small fraction of that labour cost, so you won't see any after sales part replacement.

[luping]

By the way, if the failed CadMouse Pro Wireless is still under warranty, contact the 3Dconnexion support for RMA. Otherwise, buy a new one. The most valuable part of the 3Dconenxion product is actually the software driver part.