Hello friends,
I own a SpaceMouse® Pro Wireless.
P/N: 3DX-60047 PID: D43142803 (XX) XX = incorrect digits . Bought: 2014.
Unfortunately the battery no longer works.
To my questions:
Can the service replace the battery?
What does the exchange cost.
Has anyone already unscrewed the SpaceMouse® Pro Wireless and replaced the battery themselves?
Are there pictures / instructions / video?
Thanks in advance for the support.
Greetings Holger
SpaceMouse® Pro Wireless >>>Defective battery
Moderator: Moderators
Re: SpaceMouse® Pro Wireless >>>Defective battery
No.Can the service replace the battery?
Buy a new one.What does the exchange cost.
Have you searched such keywords on Youtube/Viemo/TikTok/Facebook?Has anyone already unscrewed the SpaceMouse® Pro Wireless and replaced the battery themselves?
Are there pictures / instructions / video?
Re: SpaceMouse® Pro Wireless >>>Defective battery
I found this data:
Rechargeable lithium polymer battery with 2000 mAh
Source: https://3dconnexion.com/uk/product/spa ... ess/#start
Of course I searched the usual sources, but unfortunately without success, that's why I wrote this post
If I would spend 360 euros again, certainly not, at least not again with wireless.
Can anyone else share their experiences with us?
Rechargeable lithium polymer battery with 2000 mAh
Source: https://3dconnexion.com/uk/product/spa ... ess/#start
Of course I searched the usual sources, but unfortunately without success, that's why I wrote this post
If I would spend 360 euros again, certainly not, at least not again with wireless.
Can anyone else share their experiences with us?
Re: SpaceMouse® Pro Wireless >>>Defective battery
Why do you say the battery doesn't work? It doesn't hold a charge for long?
Sometimes the device reports the battery is at 1% when it is actually charged. There is a firmware fix for that.
I'd call our tech support before doing anything else.
Then there is this, but I didn't point you there.
Sometimes the device reports the battery is at 1% when it is actually charged. There is a firmware fix for that.
I'd call our tech support before doing anything else.
Then there is this, but I didn't point you there.
Re: SpaceMouse® Pro Wireless >>>Defective battery
The SpaceMouse no longer holds the charge.
When plugged in, the mouse works.
As soon as I pull the plug, the green LED goes out.
So it should be clear that the battery is ready. The mouse is from 2014 so it's had a few charges and ended up with the mouse hanging on the wire all the time.
The pictures in the link are very helpful.
It is now clear that the battery is free and attached with a plug, so I will dare to open the box.
Many thanks for this information and your help
When plugged in, the mouse works.
As soon as I pull the plug, the green LED goes out.
So it should be clear that the battery is ready. The mouse is from 2014 so it's had a few charges and ended up with the mouse hanging on the wire all the time.
The pictures in the link are very helpful.
![Smile :-)](./images/smilies/icon_smile.gif)
It is now clear that the battery is free and attached with a plug, so I will dare to open the box.
![Laughing :lol:](./images/smilies/icon_lol.gif)
Many thanks for this information and your help
Re: SpaceMouse® Pro Wireless >>>Defective battery
Good afternoon, Gents,
Seems the battery has it's own PCB electronics. Can you advice where to buy a replacement?
Thanks
Seems the battery has it's own PCB electronics. Can you advice where to buy a replacement?
Thanks