Defective - 3DConnexion Defective Cadmouse Wireless Product Defective

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andrewbwr
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Joined: Thu Dec 12, 2019 1:47 am

Defective - 3DConnexion Defective Cadmouse Wireless Product Defective

Post by andrewbwr » Thu Dec 12, 2019 4:44 am

Does anybody have the same issue as I do? The side rubber pieces (between the 'metal' and the buttons) of my 3DConnexion CadMouse Wireless seems to be stretching with use and is now too big for the gap it is meant to be filling - and this after only using the 3DConnexion equipment for 5 months. This results in a very uncomfortable grip and that has been quite an embarrassment in the office after spending $160 on a mouse that now looks like a piece of broken equipment. see photo attached. Thanks
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Defective - 3DConnexion Product
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UtaSH
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Re: Defective - 3DConnexion Defective Cadmouse Wireless Product Defective

Post by UtaSH » Fri Dec 13, 2019 7:33 am

Hell andrewbwr,

I am sorry, that you encounter problems with your CadMouse Wireless. I see that you have contacted us through our website. You will hear from us within the next few business days. We will of course arrange a replacement device for you.

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