Problem with product registration on 3Dconnexion China website

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luping
Posts: 135
Joined: Wed Mar 20, 2019 5:54 pm

Problem with product registration on 3Dconnexion China website

Post by luping » Sat Oct 12, 2019 2:16 am

Look at the screenshot, at least more than 2 end users who bought 3Dconnexion devices can't create accounts on Chinese language 3Dconnexion.com.cn website, please take swift action to fix this glitch. This issue is raised by members of Tencent QQ chat group created by your 3Dconnexion employee regional manager(APAC) Chinese Malaysian Mr. Isaac Han. The local support is sluggish, Chinese customers are just like being dumped after purchase of 3Dconnexion devices on online market taobao.com/jd.com, they have to find and share technical issue solutions relating to 3DxWare/3D moues/cadmouse. Since no one notified this issue to any people at 3Dconnexion, here I report this issue.
problem on 3Dconnexion.com.cn.png
problem on 3Dconnexion.com.cn.png (156.86 KiB) Viewed 652 times
Tencent Chat Group dedicated to 3Dconnexion support
2019-10-12_17h10_28.png
2019-10-12_17h10_28.png (58.03 KiB) Viewed 652 times

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