Cannot register new SpacePilotPro USB

If you have questions or comments concerning any non-support related 3Dconnexion topic, please use this forum.

Moderator: Moderators

Post Reply
CNCman2019
Posts: 1
Joined: Mon Feb 18, 2019 9:30 pm

Cannot register new SpacePilotPro USB

Post by CNCman2019 »

Despite several attempts, I am still unable to register my new SpacePilot Pro USB. Every time I go through the entire form and fill out all the required fields, I get the screen saying "Thank you for your request. We will be in touch" but I never hear anything or see anything happening. Filed a support ticket through the support page and also never heard back.

Attached screen shot shows what I am seeing. Anybody that can help me getting this thing registered?

Thanks,

JB
Attachments
Inkedspacemouse registration problem_LI.jpg
Inkedspacemouse registration problem_LI.jpg (117.1 KiB) Viewed 37152 times
UtaSH
Moderator
Moderator
Posts: 3754
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Cannot register new SpacePilotPro USB

Post by UtaSH »

Hello CNCman2019,

I apologize that you encounter problems with the registration. I have searched our database and couldn't find any record with your email address. Were you using the same email address to register that you are using here in the forum?
Post Reply