Is this CadMouse normal or defective?

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Joined: Mon Jun 15, 2015 10:26 pm

Is this CadMouse normal or defective?

Post by Frank_T » Tue Jun 16, 2015 7:10 am

Picked this up through Dell. I love the feel of this mouse but, I get solid clicks on all the buttons except the MMB, which doesn't click at all, and the travel is so short I can't tell if I'm pressing it or not. Also, the box looked unopened but there are scratches on the underside plastic and scuffing on the PTFE pads. Never gotten that on a new peripheral before. Has me wondering if this is a repackaged return or a referb. If this is not normal I'll exchange it for another, otherwise I'll have to keep looking.

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Re: Is this CadMouse normal or defective?

Post by UtaSH » Tue Jun 16, 2015 2:19 pm

Hi Frank_T,

we'll contact you directly and check with you if there is a problem with the device.

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