Typical Monday. I have no issues using my space Navigator in AutoCAD, but when I start up solidworks, only the buttons work (both of them). I have no pan, zoom, rotate or anything. How does that happed? I have restarted 2x, pulled the plug on the navigator, restored all the settings to default but still nothing.
It worked when I left Friday. All the demo's and training work.
Any suggestions?
Loss of functionality in SW
Moderator: Moderators
Re: Loss of functionality in SW
Hello pleshrl -
Loss of navigation in SolidWorks can be caused by permissions that have changed. As long as SolidWorks was closed during the driver re-install, the 3DxSolidWorks add-in is installed.
Microsoft requires permissions for an add-in to match the application permissions. Check SolidWorks is using elevated permissions. If it is , the 'Run as Administrator' option on the compatibility will be checked.[sldworks.exe |Properties|Compatibility]
If you find that SolidWorks is using the 'Run as Administrator' option, close SolidWorks , run the 3Dconnexion installer using the right-click 'Run as Administrator' option and choose 'Repair'.
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Barbara
Loss of navigation in SolidWorks can be caused by permissions that have changed. As long as SolidWorks was closed during the driver re-install, the 3DxSolidWorks add-in is installed.
Microsoft requires permissions for an add-in to match the application permissions. Check SolidWorks is using elevated permissions. If it is , the 'Run as Administrator' option on the compatibility will be checked.[sldworks.exe |Properties|Compatibility]
If you find that SolidWorks is using the 'Run as Administrator' option, close SolidWorks , run the 3Dconnexion installer using the right-click 'Run as Administrator' option and choose 'Repair'.
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Barbara
Re: Loss of functionality in SW
Barbara,
Thansk for the itdea. SolidWorks is NOT running with elevated permissions, the "run as administrator" box is not checked.
Any other suggestions?
Thansk for the itdea. SolidWorks is NOT running with elevated permissions, the "run as administrator" box is not checked.
Any other suggestions?
Re: Loss of functionality in SW
I called tech support. They had me shut down the driver then delete a reg key (see picture entire folder {7B9E5423-5CD.....}) and finally do a repair on the program in the control panel. Worked like a charm.
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Re: Loss of functionality in SW
That was me you spoke with on the Phone .
Glad I could help.
Barb sits next to me and was just asking about this post for any other suggestions to try.
She was just getting ready to send you a private message with the answer.
Glad I could help.
Barb sits next to me and was just asking about this post for any other suggestions to try.
She was just getting ready to send you a private message with the answer.
Re: Loss of functionality in SW
Darnit all, happened again today. I cannot remeber how to shut the driver off. Can you post that? Thanks.
Re: Loss of functionality in SW
There is a shortcut under Start -> All Programs -> 3Dconnexion -> Driver -> Stop Driver (and Start Driver).
Uta
3Dconnexion
3Dconnexion
Re: Loss of functionality in SW
I was having the same problem in CAD. Thanks for sharing the solution, saved me a ton of time I would have spent trying to figure it out.