Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Questions and answers about 3Dconnexion devices on Windows.

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DougCoelho
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Joined: Tue Oct 15, 2013 8:07 pm

Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Post by DougCoelho »

Hello, sorry if this is not the correct place for this question, but I have a problem. :?

I bought the 3D Mouse (notebook version) where while testing, I realized that the movement "Tilt" happened with the same motion of the "Zoom" (Front and Back, without turning). :(

I wonder if this is wrong or not, because when I move just "Zoom", he spins. :?

I already have used other 3D Mouse (which was not the notebook version), and the movement of "Tilt" was quite different from the "Zoom".

In this case, I imported from the U.S. to Brazil, if defective, how solve this problem?

Thank you. :D
UtaSH
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Re: Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Post by UtaSH »

Hi DougCoelho,

please contact the US help desk for further trouble shooting. If the device is broken we will send you a replacement. To Brazil if you are there. :-)
DougCoelho
Posts: 4
Joined: Tue Oct 15, 2013 8:07 pm

Re: Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Post by DougCoelho »

Ok. Thank you
Macchina
Posts: 5
Joined: Thu Oct 17, 2013 5:56 am

Re: Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Post by Macchina »

Have you tried opening the 3Dconnexion Control Panel and clicking the radio button showing the zoom function as up/down motion of the puck?
I have to reset this option every time I reinstall the software.
You may also want to reverse the zoom direction as well (last tab in the control panel).
bz0098
Posts: 1
Joined: Wed Oct 22, 2014 10:43 pm

Re: Problem with Notebook version Mouse 3D ( Tilt = Zoom )

Post by bz0098 »

ok very nice
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