SpaceNavigator not recognised?

Questions and answers about 3Dconnexion devices on Windows.

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Rob_N
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SpaceNavigator not recognised?

Post by Rob_N » Mon Apr 02, 2007 7:17 am

I have had this about 2 weeks now and it was working fine.
I powered up my computer today and the device did not start up, i tried starting manually and nothing. I plugged it into a different computer, and nothing. Windows does not seem to notice it. any suggestions?

Fred
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Post by Fred » Mon Apr 02, 2007 12:44 pm

Rob,

Give us a call.
Here is the link.
http://www.3dconnexion.com/support/4d.php

Sounds like the unit is dead.
Fred

Rob_N
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Post by Rob_N » Tue Apr 03, 2007 3:05 am

well it started up today. is there some sort of diagnostic test ?

It did not start when the computer booted, but I plugged it in after the computer was fully booted and it works fine.

agoenczi
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SpaceNavigator not recognised?

Post by agoenczi » Tue Apr 03, 2007 3:42 am

Hi Rob_N

Please call the support as suggested by Fred. The support will find out if your device is all right or it has to be replaced.
agoenczi

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