Update wizard issue......

Questions and answers about 3Dconnexion devices on Windows.

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Victor
Posts: 4
Joined: Fri Mar 09, 2007 3:20 am
Location: Sweden

Update wizard issue......

Post by Victor » Thu Mar 22, 2007 6:52 am

Every time I use the update wizard I am prompted to insert the "3D connexion getting started cd" during program maintenance. How come?

This is getting very annoying so what can I do to avoid inserting the cd every time when using the update wizard?

The thing is I only have a cd with software & user`s manual that come along with my SpacePilot (first version) and no getting started cd........

agoenczi
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Posts: 668
Joined: Mon Dec 04, 2006 6:17 am
Location: EU

Update wizard issue......

Post by agoenczi » Thu Mar 22, 2007 9:13 am

Hi Victor

Please remove your existing installation of 3DxSoftware, download the new one (v3-1-8 ) and install it. The new version wouldn't ask for the "3Dconnexion getting started CD".
agoenczi

Victor
Posts: 4
Joined: Fri Mar 09, 2007 3:20 am
Location: Sweden

Update

Post by Victor » Thu Mar 22, 2007 11:48 pm

But that`s the version I am using. So what shall I do?

agoenczi
User
User
Posts: 668
Joined: Mon Dec 04, 2006 6:17 am
Location: EU

Update

Post by agoenczi » Fri Mar 23, 2007 12:58 am

Hi Victor

Remove at first your installed 3DxSoftware completely. That makes sense because an older installation could made some settings which influence your current one.

If you will be absulutely sure, then follow the procedure described in the following post and install only afterwards the new 3DxSoftware v3-1-8.
agoenczi

Victor
Posts: 4
Joined: Fri Mar 09, 2007 3:20 am
Location: Sweden

update......

Post by Victor » Fri Mar 23, 2007 2:50 am

thanks for the solution.

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