Problem Screen and numbers

Questions and answers about 3Dconnexion devices on Windows.

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Tyros_uk
Posts: 18
Joined: Tue Jan 30, 2007 3:40 am

Problem Screen and numbers

Post by Tyros_uk » Fri Mar 16, 2007 3:31 am

Hello, I have my SpacePilot for about one year.....

I don't know what happen, but the screen became completely white, like screen problems, and when I am using Maya. the numbers 1,2,3,4, stop work. just 5 and 6 works. I check the settings....Every thing is fine. and as default..........for some reason my spacepilot is not working properly. Are There any warranty?, or someone I can send to fix this problem?

The mouse start going down automatic in 3d view

Fred
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Post by Fred » Fri Mar 16, 2007 5:59 am

Tyros,

Unplug the spacepilot, then plug it back in while the driver is running.
Does the display return to normal?
The button mappings in Maya may be a corrupted profile
Remove the profiles located below.
C:\Documents and Settings\your name\Application Data\3Dconnexion\3DxWare\profiles

I donot know what driver you are currently using you may want to download the current driver.

First go to add remove programs and unistall 3dxware
Next go to www.3dconnexion.com
click on support
driver download
download latest driver
Install.

If the issue persists contact support at
http://www.3dconnexion.com/support/4d.php

Fred

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