LED is not working

Questions and answers about 3Dconnexion devices on Windows.

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SaraBailey
Posts: 1
Joined: Mon May 11, 2020 8:43 pm

LED is not working

Post by SaraBailey » Mon May 11, 2020 8:45 pm

I have my mouse plugged in via usb but the LED Light ring under the part you hold does not turn on like the box shows it. How do I turn it on?

luping
Posts: 234
Joined: Wed Mar 20, 2019 5:54 pm

Re: LED is not working

Post by luping » Wed May 13, 2020 3:35 am

I strongly recommend that you turn off the LED blue light.

See here:
Effects of Blue Light Exposure on Your Eyes and Sleep Pattern
By Troy Bedinghaus, OD
Medically reviewed by Richard N. Fogoros, MD
Updated on May 10, 2020
https://www.verywellhealth.com/blue-lig ... re-3421985

Why Is Blue Light Bad for Your Eyes?
March 6, 2018Author: Reyus Mammadli (Eyexan Team Leader)
https://eyexan.com/why-is-blue-light-bad-for-your-eyes/

UtaSH
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Re: LED is not working

Post by UtaSH » Fri May 15, 2020 6:58 am

SaraBailey wrote:
Mon May 11, 2020 8:45 pm
I have my mouse plugged in via usb but the LED Light ring under the part you hold does not turn on like the box shows it. How do I turn it on?
Hi SaraBailey,

are you using a cabled device or a wireless device? Note that the blue LED ring of the wireless devices is on only when the device is connected via cable. We do not light it up when wireless due to power saving reasons.

If you have a cabled device you should be able to switch it on. Right-click to the driver icon in the system tray and activate "LEDs active".

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