Trainer Function in 3DConnexion Application Shuts Down

Questions and answers about 3Dconnexion devices on Windows.

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fromps
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Joined: Wed May 06, 2020 2:50 pm

Trainer Function in 3DConnexion Application Shuts Down

Post by fromps » Wed May 06, 2020 4:55 pm

Hello,
I have downloaded the latest the drivers for my CadMouse Wireless Pro (Left) and Wireless SpaceMouse, but whenever I try to run the Trainer function it opens for a split second to load and then shuts down completely. I searched the forum for similar topics and solutions, but none of the solutions fixed my issue. I have reloaded the drivers and tried re-installing the software several times, but it still shuts down. I attached an image of my system information. Any assistance would be greatly appreciated.

Thank you,
Iz
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UtaSH
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Re: Trainer Function in 3DConnexion Application Shuts Down

Post by UtaSH » Mon May 11, 2020 5:39 am

Hi fromps,

could you please check if your graphic card has the latest driver? We have seen crashes of the 3DxTrainer where the graphic card had an outdated driver.

Additionally - did you install the driver with the default installation or did you use perhaps just an msi file from the installer package?

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