Random Eratic Movements without touching

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
Anthony
Posts: 3
Joined: Sun Sep 10, 2017 10:39 pm

Random Eratic Movements without touching

Post by Anthony »

Hi All,

I am experiencing very random and eratic movements from my spacemouse enterprise similar to this old thread from 2016
https://www.3dconnexion.com/forum/viewt ... ent#p74287

Without touching the spacemouse the objects jump around the screen in all 3d applications such as Inventor, 3ds Max, Sketchup etc.

I have 2 months left on my warranty and have contacted technical support but was hoping someone here might also be able to help.

Thanks,
Anthony
luping
Posts: 947
Joined: Wed Mar 20, 2019 5:54 pm

Re: Random Eratic Movements without touching

Post by luping »

Either you have to use the 'Calibrate' or use WD-40 Specialist Electronics and Electrical Parts Cleaner.
UtaSH
Moderator
Moderator
Posts: 3754
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Random Eratic Movements without touching

Post by UtaSH »

Hi Anthony,

it looks like your device has a fault. Very likely we have to replace it if it is still under warranty.
Post Reply