Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

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dpaint
Posts: 14
Joined: Tue Oct 17, 2017 8:24 am

Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by dpaint »

Hi all, I got the dreaded Error 1603 when I went to update my drivers,
theres other posts about Error 1603 intall instructions, the one about extracting the setup.exe didnt work,

Im trying to install on Win10 x64 here, I dont have a lot of time for messing about with custom installls or debug repots or custom emails from tech support with drop files or betas, the installer should take care of uninstalling old files and performing setup with the correct permissions etc.
dpaint
Posts: 14
Joined: Tue Oct 17, 2017 8:24 am

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by dpaint »

I was just checking my installation, the old drivers v10.5.12 were partially uninstalled

Running the Uninstalled on the driver produces another stupid error, the setup programs looking for a layout.bin file, wtf?

I'll try to get 10.5.12 installed again but yeah this sucks

Image
dpaint
Posts: 14
Joined: Tue Oct 17, 2017 8:24 am

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by dpaint »

Last post on this

I tried the WinCore installer, this is the installed from from the older version, v10.5.12 locaded in
3DxWare64\components64\3DxWinCore

It installed but caused viewport issues in Maya, no geometry visible, had to uninstall & reboot again
luping
Posts: 940
Joined: Wed Mar 20, 2019 5:54 pm

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by luping »

Maybe you have to set short paths system variables for 'TEMP'、'TMP'.
UtaSH
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Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by UtaSH »

Hi dpaint,

I recommend the following procedure:
  • Uninstall any installed software from 3Dconnexion.
  • Reboot your machine.
  • Install the previously installed version - 3DxWare 10.5.2.
  • Reboot.
  • Uninstall 10.5.2.
  • Reboot.
  • Now install the latest driver version from our download site.
In case you still have problems we need log files of the (failed) installation to analyze where exactly the problem is. See here how to generate them. Then contact our Technical Support Team.
dpaint
Posts: 14
Joined: Tue Oct 17, 2017 8:24 am

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by dpaint »

Thanks Utash, can you mark this a solved/closed

I uninstalled with the old driver and installed the latest & logged the install to verify, it seems to be working now, installed just the driver and plugins I need with a custon install.

Can 3Dconnexion make an cleanup/uninstall tool like Wacom have, to clear out the registry and any old components. The only bugs I have are 2x 3dconnexion control panel icons which is probly a Windows reg thing and the 3DxTrainer isnt working which I dont care about

btw that 3D connexion home applet/icon dock is useless since I have a custom install, can you let the engineers know thats not needed for custom installs and should be a tickbox on install, thanks.
dpaint
Posts: 14
Joined: Tue Oct 17, 2017 8:24 am

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by dpaint »

Hi Utash,
I have another bug/issue and might need another thread for 3DxWare64_v10-6-3_r3045 driver issues

Maya viewport doesnt show any objects anymore, this happened with the last install I posted above, the plugin works for viewport movement and you can see new meshes but when loading a previous file I cont see anything

Do you have a link for the old 10.5.12 driver I had sucess with before, I only see 10.5.15 in the archives, thanks
luping
Posts: 940
Joined: Wed Mar 20, 2019 5:54 pm

Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by luping »

dpaint wrote: Wed Nov 13, 2019 4:23 pm Hi Utash,
I have another bug/issue and might need another thread for 3DxWare64_v10-6-3_r3045 driver issues

Maya viewport doesnt show any objects anymore, this happened with the last install I posted above, the plugin works for viewport movement and you can see new meshes but when loading a previous file I cont see anything

Do you have a link for the old 10.5.12 driver I had sucess with before, I only see 10.5.15 in the archives, thanks
Download and install v10.6.0. The newer v10.6.3 doesn't get the Maya plugin right.
UtaSH
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Re: Error 1603 Driver install failed: 3DxWare64_v10-6-3_r3045

Post by UtaSH »

dpaint wrote: Wed Nov 13, 2019 4:23 pm Hi Utash,
I have another bug/issue and might need another thread for 3DxWare64_v10-6-3_r3045 driver issues

Maya viewport doesnt show any objects anymore, this happened with the last install I posted above, the plugin works for viewport movement and you can see new meshes but when loading a previous file I cont see anything

Do you have a link for the old 10.5.12 driver I had sucess with before, I only see 10.5.15 in the archives, thanks
Hi dpaint,

I will contact you directly.
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