Spacemouse wireless not working
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Spacemouse wireless not working
I cannot get my spacemouse wireless to work when plugged in with USB. lost the Bluetooth dongle and plugged it into a USB port. I have uninstalled and reinstalled the 3dxware. The only HID device that my device manager shows is the KMJemulator. mouse doesn't work with the 3dxware demo or anything else. I have restarted the computer. I have tried various USB port and cords. Need to find something that will make this thing work before it gets hurled across the office.
Re: Spacemouse wireless not working
Still under warranty? Replace with a new one.
Re: Spacemouse wireless not working
Hello tomw,tomw wrote: ↑Thu Sep 26, 2019 2:41 pm I cannot get my spacemouse wireless to work when plugged in with USB. lost the Bluetooth dongle and plugged it into a USB port. I have uninstalled and reinstalled the 3dxware. The only HID device that my device manager shows is the KMJemulator. mouse doesn't work with the 3dxware demo or anything else. I have restarted the computer. I have tried various USB port and cords. Need to find something that will make this thing work before it gets hurled across the office.
I recommend that you contact our Technical Support Team. They can assist with troubleshooting and replace the device if still under warranty.
Uta
3Dconnexion
3Dconnexion