Space Mouse Wireless only Zooms in Sketch Up

Questions and answers about 3Dconnexion devices on Windows.

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pmikulski
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Joined: Thu Aug 22, 2019 6:48 am

Space Mouse Wireless only Zooms in Sketch Up

Post by pmikulski » Thu Aug 22, 2019 6:54 am

Hi everyone,

i got an strange issue with my Space Mouse and Sketch Up Make 17.2.2555 from 2016.
I installed the newest driver from 3dconnexion a few days ago and was making a small project, everything was working fine. Today i went inside and sketchup only zooms in an out. there is only one direktion of the space mouse acctive and switching on all others doesent do a thing. II also reinstalled the drivers and nothing...The software is aware that sketchup is on, dont know if it was when i first used the mouse when everything was working.

Thanks for your answers

UtaSH
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Re: Space Mouse Wireless only Zooms in Sketch Up

Post by UtaSH » Fri Aug 23, 2019 6:17 am

Hi pmikulski,

it might be that something in your configuration files got messed up. I recommend that you remove your existing settings and then restart Sketchup to see if this solves the issue. See here how to clean the settings of the 3Dconnexion driver on Windows.

In case the issue still persists please contact our Technical Support Team.

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