SpaceNavigator not recognised?

Questions and answers about 3Dconnexion devices on Windows.

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richardstephens
Posts: 1
Joined: Thu Aug 08, 2019 12:17 am

SpaceNavigator not recognised?

Post by richardstephens » Mon Aug 12, 2019 1:04 am

I have had this about 2 weeks now and it was working fine.
I powered up my computer today and the device did not start up, i tried starting manually and nothing. I plugged it into a different computer, and nothing. Windows does not seem to notice it. any suggestions?

luping
Posts: 140
Joined: Wed Mar 20, 2019 5:54 pm

Re: SpaceNavigator not recognised?

Post by luping » Fri Aug 16, 2019 9:47 am

Time to invest on new 3Dconnexion device if you want to use a 3D mouse for time-saving work.

UtaSH
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Re: SpaceNavigator not recognised?

Post by UtaSH » Fri Aug 23, 2019 5:20 am

Hi richardstephens,

I recommend that you contact our Technical Support Team. They can assist with the necessary troubleshooting. In case the device is still in warranty the colleagues can start the RMA process.

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