3dsmax 2019 crashing all the time (after a few minutes of use)

Questions and answers about 3Dconnexion devices on Windows.

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thinguyenhalu
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Joined: Tue Jul 16, 2019 2:01 am

3dsmax 2019 crashing all the time (after a few minutes of use)

Post by thinguyenhalu » Tue Jul 16, 2019 2:23 am

Hello,

I made serious testing to be sure but, I have the sad news to inform you that the latest drivers make 3dsmax 2019 crash every time, after a few moments of use.

To confirm that, I tested in 3dsmax 2017, and it is stable.


A fix would be really necessary, because we can't use the latest version of max.

Thank you for your support.

Jin

UtaSH
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Re: 3dsmax 2019 crashing all the time (after a few minutes of use)

Post by UtaSH » Tue Jul 16, 2019 7:39 am

Hello thinguyenhalu,

we are not aware about a problem with 3dsmax 2019. To be able to analyse it please contact our Technical Support Team. They will request a log file of the driver and some more information from your side.

Thanks for your help.

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