USB Memory Stick Breaks Connection To Devices

Questions and answers about 3Dconnexion devices on Windows.

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milezee
Posts: 4
Joined: Sat Jun 15, 2019 4:06 am

USB Memory Stick Breaks Connection To Devices

Post by milezee » Sat Jun 15, 2019 4:16 am

Hello Forum, I have a problem, I use 2 3d connexion devices, both wireless with the universal usb connector. When I plug a usb memory stick into my machine it seems to break the connection to my devices, they basically don't work, at all. As soon as I eject the pen drive they return to normal use, clearly some sort of bug/error ?? Or is there any setting I need to change so they don't conflict ? tia :)

wireless space mouse
wireless cadmouse pro
windows 10

luping
Posts: 129
Joined: Wed Mar 20, 2019 5:54 pm

Re: USB Memory Stick Breaks Connection To Devices

Post by luping » Tue Jun 18, 2019 5:40 am

Is your USB memory stick connected to an USB 3.0 port of your computer where your 3Dconnexion Universal Receiver is also plugged into another USB port next to it? If so, there may be some kind of electromagnetical interference, try plug the USB memory stick to an USB extension cable to eliminate the interference or plug the 3Dconnexion Universal Receiver to an USB extension cable to eliminate the interference.

milezee
Posts: 4
Joined: Sat Jun 15, 2019 4:06 am

Re: USB Memory Stick Breaks Connection To Devices

Post by milezee » Thu Jun 20, 2019 10:53 am

yep, that seems to be the problem, have now inserted my universal usb receiver into the back of the machine, this solves the problem :D

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