Space Navigator USB not recognised

Questions and answers about 3Dconnexion devices on Windows.

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Warp
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Joined: Tue Mar 05, 2019 3:09 am

Space Navigator USB not recognised

Post by Warp » Tue Mar 05, 2019 3:19 am

My old wired space navigator has suddenly stopped working overnight, saying "USB device not recoginsed." and under Device manager "Unknows USB Device (Device Descriptor Request Failed).

Happens on all ports and on 2 different machines. I've uninstalled, reintalled, updated to the latest driver and tested every USB port. Has it finally bitten the dust, or is there a chance it's software related? Anyone else had this probem recently?

If it has died, I shall bury it with honor, as it has followed me all over the world for the last 10 years, amazing durability!

UtaSH
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Re: Space Navigator USB not recognised

Post by UtaSH » Wed Mar 20, 2019 8:53 am

Hi Warp,

I am sorry, that you have problems with your long-serving SpaceNavigator. From your description it seems that it has finally resigned. :(

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