Enterprise not starting on bootup

Questions and answers about 3Dconnexion devices on Windows.

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meobeou
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Joined: Mon Jan 14, 2019 7:21 pm

Enterprise not starting on bootup

Post by meobeou »

After a couple of weeks my SpaceMouse Enterprise stopped coming online when my PC is turned on. It doesn't come online until I unplug the USB and plug back in. Then it "wakes up" and works with no trouble. Until I start up the next time and I have to do the USB dance again. :?

Anyone know what's going on?

Windows 10 64 bit.

Lee!
UtaSH
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Re: Enterprise not starting on bootup

Post by UtaSH »

Hello meobeou,

please contact our Technical Support Team. They will need a log file of the driver. I recommend that you contact them via our web form and they will reply with an email so that you can send your log file.
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