3ds max 2019 not responding please help

[henry9x9]

I have use 3ds max in the pass with no issues but one day i just opened 3ds max like i always do and it just stopped responding it freezes when i click on the viewpoints everything goes all white/Gray (attached Picture), i have even fresh reset my PC in order to get it to work but is still not responding checked online for solutions nothing works, I have all drivers up to date same for 3ds max, this is really getting annoying and i cant seem to get in contacted with autodesk because am not a full member just a student, my pc spec are all in the pictures i have attached anyone that have had the same issue please can you help me i really need 3ds max for everything.

How can i attach file ???

[UtaSH]

Hello henry9x9,

the best way is if you contact our Technical Support Team. If you fill our web form you can provide all needed details and they will reply with an email. There you can send attachments.