CADMouse Pausing

Questions and answers about 3Dconnexion devices on Windows.

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a154610
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Joined: Thu Oct 18, 2018 12:07 pm

CADMouse Pausing

Post by a154610 »

My CADMouse keeps pausing as I move around the screen. Is there any chance this is a software issue or is the mouse having a hardware problem?

A regular mouse works fine.

It is just over a year old, I assume there is a warranty.

Thanks.
UtaSH
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Re: CADMouse Pausing

Post by UtaSH »

Hello a154610,

please open the Advanced Settings for the CadMouse (from the 3Dconnexion properties) and check what Sensor Polling Rate you have. See if it makes a difference if you change that (to a lower one if possible).

In addition you can disable the lift-off detection and see if this improves the situation.

If you do not find a solution please contact our Technical Support Team.
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