Cadmouse/3dConnexion Props not Recognizing Several Apps

Questions and answers about 3Dconnexion devices on Windows.

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gravanoc
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Joined: Fri Oct 12, 2018 3:06 pm

Cadmouse/3dConnexion Props not Recognizing Several Apps

Post by gravanoc »

Hello.

Problem: Certain applications will not allow for macros or customized button assignments. This is an issue with my latest version of GIMP (2.10) a popular image editing application. Additionally (and maybe correlated) the properties dialog box is sometimes very frustrating when I try to get it to recognize other apps for button assignment. It will show the app name but then default back to "No Application Selected" until, after multiple tries, it finally lets me click the "Buttons" box to proceed to assignment.

I know the older version of GIMP was recognized by CadMouse; is this something that is auto-generated per app, or is there a defined library of supported apps?

Pic Attached.

Thank you.
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UtaSH
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Re: Cadmouse/3dConnexion Props not Recognizing Several Apps

Post by UtaSH »

Hello gravanoc,

this is a quite strange situation. We would need the log file of the driver for analysis. See here how a log file is created. Once you have a log file you should contact our Technical Support Team. They will forward your issue to the next level if needed.

Make sure you are using the latest driver version.
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