Help!

Questions and answers about 3Dconnexion devices on Windows.

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vincitygialam
Posts: 1
Joined: Fri Sep 14, 2018 9:10 pm

Help!

Post by vincitygialam »

Hi all, I use SpaceNavigator since 2014 mostly with Solidworks (14 to 18 ) and Ansys (15 to 18).
Operative system Windows 7 Ultimate 64bit.
two months ago at computer start up appear a wide error message, I updated the driver software but still problem remain (see attachment).
To make it work I stop and restart the 3Dconnexion application it show the same error message but in this case the mouse work, the only problem that remain is the setup panel, it does not work (see message in attachment).
How to solve it?
Tks
UtaSH
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Re: Help!

Post by UtaSH »

Hello vncitygialam,

if you contact our Technical Support Team you will be able to send your attachment. This will be helpful to analyse the error you get.
Anchor3
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Joined: Tue Oct 09, 2018 6:50 am
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Re: Help!

Post by Anchor3 »

wow nice! Thanks for attaching the link here. i am a total newbie I will contact to the support team if I face any issue. :)
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