3D Connexion Software Properties

Questions and answers about 3Dconnexion devices on Windows.

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Joined: Wed Mar 28, 2018 10:04 am

3D Connexion Software Properties

Post by alexdev500 » Wed Mar 28, 2018 10:10 am


I am running in to an issue where my windows 7 machine will not display the properties box when the option is selected on the Home screen. I have done the following to try and fix the issue but nothing has worked so far. This used to work on this machine:

reinstalling software
reinstalling driver
tried different 3D mouse
using older version of driver
deleting software profile
deleting registry entries
installing with no webroot or policy pak (our antivirus)
installing off domain
logging in as different user

Does anyone else have any ideas?

Posts: 29
Joined: Fri Sep 08, 2017 7:36 am

Re: 3D Connexion Software Properties

Post by christophe » Fri Mar 30, 2018 1:35 am

Hi alexdev500,

You probably need to try to do a clean installation.
First I would recommand to uninstall the driver you have using the same installer and checking the option remove.
Once there you can clean all installation files as per instructions here : https://www.3dconnexion.com/index.php?i ... red=faq/28

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