My CAD mouse has developed left button issues, random "double click", and now random "no click". I think this would be an early production mouse, based on when we bought it, ie not long after the promo ads came out. Just curious if this is a known issue, or just a random failure.
Hopefully IT can get me a replacement soon, going back to this generic low end mouse, is like going from a Ferrari to a Pinto!
CAD mouse left button issue
Moderator: Moderators
CAD mouse left button issue
-Dave
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Re: CAD mouse left button issue
Hi Dave,
best process it to contact our Technical Support Team. They know what to do and will start the RMA process for you.
best process it to contact our Technical Support Team. They know what to do and will start the RMA process for you.
Uta
3Dconnexion
3Dconnexion
Re: CAD mouse left button issue
Already in process! and trust me, I miss my CAD mouse already.UtaSH wrote:Hi Dave,
best process it to contact our Technical Support Team. They know what to do and will start the RMA process for you.
-Dave
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Re: CAD mouse left button issue
Replacement mouse has arrived, and life is good again. You don't realize just how nice these mice are to use, until you don't have it.
-Dave
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Siemens NX12 with Windchill
SpaceMouse Pro and CADmouse (and a SpacePilot!)
Re: CAD mouse left button issue
Perfect! I am glad your issue could be solved quickly.
Uta
3Dconnexion
3Dconnexion