radial menu problem with Quadro and Windows 10

[byazici]

Hello,

I have a problem with the radial menus using the SpaceMouse Wireless. My config is below

Nvidia Quadro M4000 card, latest drivers (as of today)
Windows 10 x64, latest update (as of today)
Autodesk Fusion 360 (latest)
Autodesk Inventor 2017 (latest update)


With 10.4.8 driver I dont get any radial menus showing when pressing side buttons
With 10.4.3 driver I get the empty (no text) radial menus that dont work when I press buttons
With 10.3.0 driver I get the empty (no text) radial menus that dont work when I press buttons

I cant figure out where the problem originates, is it a driver problem? is it a quadro problem?

Help.

Thanks.

[UtaSH]

Hello byazici,

have you already cleaned up your settings? See here how to do that.

[byazici]

Yep, tried it, doesnt work unfortunately.

[byazici]

This i how it looks:

[byazici]

Am I the only one who this happens to?

[byazici]

I also tried the certified drivers for Nvidia Quadro, the 361.91...still doesnt work.

[byazici]

Can I get some support on this issue?

[UtaSH]

Hello byazici,

please send me your %APPDATA%\3Dconnexion folder. I will contact you by email.

[kymelria]

any updates about issue? is it solved?

[UtaSH]

Unfortunately not.

Do you encounter the same issue?

[tdincel]

Mine is not working either. I tried everything. Different computers, different drivers, new windows setup with format, button mappings but none worked.

I'm using windows 10 pro. Radial menu doesn't visible.

[UtaSH]

Hi tdincel,

I saw that you had contacted our First Level Team some time ago. Would you please create a log file as requested by my colleague? See here how to do that.

I will send you an email to that you can respond with the log file.