Windows 10 Installation error
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Windows 10 Installation error
I have never had an installation error in 10 years of using the Space Pilot. But I have updated to Windows Anniversary 1607, and the 3Dx driver did not work. I have tried everything I know. But I keep getting error "The feature you are trying to use is on a network that is unavailable." Photo attached. I have looked for the MSI files. They are in the AppData Temp folder where they are supposed to be. But they will not execute. Any ideas?
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Re: Windows 10 Installation error
Hello jdm308 -
Even after an OS upgrade InstallShield may look for components in a location from a previous installation. It is looking in the no longer available network location instead of the temp folder where the extracted .msi files are.
The clean install steps plus clearing files from the temp folder can correct it.
An alternative is to run the .msi files directly. Run 3DxWinCore64.msi to install the driver then run the .msi for any of the add-ins like SolidWorks that you need.
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Barbara
Even after an OS upgrade InstallShield may look for components in a location from a previous installation. It is looking in the no longer available network location instead of the temp folder where the extracted .msi files are.
The clean install steps plus clearing files from the temp folder can correct it.
An alternative is to run the .msi files directly. Run 3DxWinCore64.msi to install the driver then run the .msi for any of the add-ins like SolidWorks that you need.
--------------
Barbara