Wireless space mouse problem for Sketchup version 14 problem

Questions and answers about 3Dconnexion devices on macOS.

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mick71
Posts: 4
Joined: Sun Mar 23, 2014 2:44 am

Wireless space mouse problem for Sketchup version 14 problem

Post by mick71 »

I recently downloaded Sketch up Make 2014. I had previously been using Sketch up Make version 8 and I was using the wireless mouse with no problems. the mouse does not work with the new version of sketch up. The plugin or driver appears in the extensions dialogue box under preferences but won't move!! HAs any one else had this issues?
mick71
Posts: 4
Joined: Sun Mar 23, 2014 2:44 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by mick71 »

small correction. works with version 14 but everything is backwards!
mick71
Posts: 4
Joined: Sun Mar 23, 2014 2:44 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by mick71 »

Im almost sure its the 3connexion plug in that is missing. Have tried to install several times but won't install.!!!!
Pensee
Posts: 2
Joined: Sun Mar 23, 2014 10:17 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by Pensee »

Same problem here

I got SU 8, SU2013 & SU2014 at the same time on my Mac (10.8). my space navigator work well with SU 8 and SU2013, but doesn't work with SU2014.

Does somebody have a clue ?



(ruby version issue ?)
Pensee
Posts: 2
Joined: Sun Mar 23, 2014 10:17 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by Pensee »

Pensee wrote:Same problem here

I got SU 8, SU2013 & SU2014 at the same time on my Mac (10.8). my space navigator work well with SU 8 and SU2013, but doesn't work with SU2014.

Does somebody have a clue ?

(ruby version issue ?)
Sorry 2 precisions Os X.8 (bloody smiley and no edit function) and space navigator (not wireless) 3DxWARE 10.0.11 firmware 3.18
Barbara
Posts: 534
Joined: Fri May 14, 2010 11:11 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by Barbara »

Hello pensee -

Release 10.0.11 is from June 2013 - it doesn't contain the SketchUp 2014 extension. You need the current version.

Download the current version - Release 10.1.0 - from our driver downloads page and run it with SketchUp closed to install the 3DxSketchUp 2014 extension.
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Barbara
Barbara
Posts: 534
Joined: Fri May 14, 2010 11:11 am

Re: Wireless space mouse problem for Sketchup version 14 pro

Post by Barbara »

Hello mick71 -

Run the installer for the current 3Dconnexion software [3DxWareMac_v10-1-0_r1693.dmg] from our downloads page with Sketchup 2014 closed. As long as Sketchup 2014 is installed and is closed , the installer adds the 3dxSketchUp extension.
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Barbara
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